Talk to the Miteos team

Miteos Team · Reviewed 2026-10-24 · revision 1

A question should reach a person responsible for the service. Our contact channels create durable requests in the private staff inbox; they do not merely send a success toast.

Playing, accounts or transactions Choose the relevant topic in Contact Support. You receive a ticket reference and a private conversation where staff can reply. Wallet sign-in is optional: guest access uses a secret support access key, not an email address or guessable reference.

Business inquiries Use the Business topic and describe your proposal. Miteos is operated by Truthlocks Inc. No partnership, payment-provider approval or commercial offer is implied by an inquiry.

Security and privacy Use the Security topic for a private vulnerability report, or Privacy for access, export or deletion requests. Never send seed phrases, private keys, full payment-card details or unnecessary personal documents. Security reports are restricted to authorized operations/owner staff.

Receiving replies Check My Requests. Replies are delivered in the product; email delivery is not currently configured. We do not publish unstaffed response-time promises. Keep your guest access key safe and renew it before its 30-day expiry.

Contact Support · My Requests · Security guidance